Realtor & Partner FAQ

Realtor & Professional Partner FAQ

The Roof Shepherd powered by PROCO Roofing provides expert guidance, investigative documentation, and educational support for property owners and professional partners across the Texas Triangle.

Whether you are navigating storm damage, managing a real estate transaction, or simply seeking a clearer understanding of your roofing system, we provide the evidence-based data you need to move forward with confidence.

For the Fastest Response (Call or Text):
512-575-5052

Priority routing for Realtors and Property Managers with active Option Periods.

Common Questions for Professional Partners

1. What is the turnaround time for Option Period assessments?
We prioritize real estate requests through Priority Scheduling. Our target turnaround for investigative documentation is 24-48 hours. Note: While we strive to meet this window for every request, turnaround times may adjust based on extreme weather conditions or peak storm volume; however, we keep all partners informed in real-time to maintain transaction momentum.

2. Do you provide formal roof certifications for lenders or buyers?
Yes. Through the industrial power of PROCO Roofing, we provide the documented assessments and certifications required by lenders or buyers to verify the remaining life of a roofing system. This evidence-based approach helps clear the path for a smooth closing.

3. How do you handle insurance-related roofing claims for my clients?
The Roof Shepherd LLC functions as an educational guide. We provide the homeowner and the agent with a clear roadmap of the insurance restoration lifecycle. We focus on evidence and documentation, not sales pressure, ensuring the claim is handled with professional transparency.

4. Is The Roof Shepherd LLC licensed and bonded for large-scale projects?
Yes. While we provide personalized local investigation and guidance, all physical installations and enterprise-level liabilities are powered by PROCO Roofing—a leading Texas contractor with comprehensive insurance, bonding, and a $100M+ project history.

Partner Priority Lane:
Are you a Realtor or Property Manager with a time-sensitive closing? Mention your agency and the "Option Period" deadline when you call or text 512-575-5052 for expedited routing.

Service Areas

The Roof Shepherd LLC provides local expertise and educational support across:

• Central Texas: Round Rock, Austin, Leander, Georgetown, and Cedar Park.
• Dallas-Fort Worth (DFW)
• Houston

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Guidance. Education. Stewardship.